diff --git a/Marco.Pms.DataAccess/Data/ForumDbContext.cs b/Marco.Pms.DataAccess/Data/ForumDbContext.cs
new file mode 100644
index 0000000..980887c
--- /dev/null
+++ b/Marco.Pms.DataAccess/Data/ForumDbContext.cs
@@ -0,0 +1,32 @@
+using Microsoft.AspNetCore.Http;
+using Microsoft.AspNetCore.Identity.EntityFrameworkCore;
+using Microsoft.AspNetCore.Identity;
+using Microsoft.EntityFrameworkCore;
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+using Marco.Pms.Model.Authentication;
+using Marco.Pms.Model.Forum;
+
+namespace Marco.Pms.DataAccess.Data
+{
+    public class ForumDbContext : IdentityDbContext<IdentityUser>
+    {
+        private readonly IHttpContextAccessor _httpContextAccessor;
+
+        public ForumDbContext(DbContextOptions<ApplicationDbContext> options, IHttpContextAccessor httpContextAccessor) : base(options)
+        {
+            _httpContextAccessor = httpContextAccessor;
+
+        }
+
+        public DbSet<TicketForum> Tickets { get; set; }
+        public DbSet<TicketAttachment> TicketAttachments { get; set; }
+        public DbSet<TicketComment> TicketComments { get; set; }
+        public DbSet<TicketStatusMaster> TicketStatusMasters { get; set; }
+        public DbSet<TicketTypeMaster> TicketTypeMasters { get; set; }
+
+    }
+}
diff --git a/Marco.Pms.Model/DocumentManager/Document.cs b/Marco.Pms.Model/DocumentManager/Document.cs
new file mode 100644
index 0000000..6312d29
--- /dev/null
+++ b/Marco.Pms.Model/DocumentManager/Document.cs
@@ -0,0 +1,31 @@
+using Marco.Pms.Model.Entitlements;
+using Microsoft.AspNetCore.Mvc.ModelBinding.Validation;
+using System.ComponentModel.DataAnnotations.Schema;
+
+namespace Marco.Pms.Model.DocumentManager
+{
+    public class Document
+    {
+        public Guid Id { get; set; }
+        public Guid BatchId { get; set; }
+        public string FileName { get; set; } = string.Empty;
+        /// <summary>
+        ///  Full S3 object key
+        /// </summary>
+        public string S3Key { get; set; } = string.Empty;
+        /// <summary>
+        ///  S3 key for thumbnail image
+        /// </summary>
+        public string? ThumbS3Key { get; set; }
+
+        public int FileSize { get; set; }
+        public string ContentType { get; set; } = string.Empty;
+        public DateTime UploadedAt { get; set; }
+
+        public int TenantId { get; set; }
+
+        [ValidateNever]
+        [ForeignKey(nameof(TenantId))]
+        public Tenant? Tenant { get; set; }
+    }
+}
diff --git a/Marco.Pms.Model/Dtos/Forum/AddCommentDto.cs b/Marco.Pms.Model/Dtos/Forum/AddCommentDto.cs
new file mode 100644
index 0000000..c0772c9
--- /dev/null
+++ b/Marco.Pms.Model/Dtos/Forum/AddCommentDto.cs
@@ -0,0 +1,12 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace Marco.Pms.Model.Dtos.Forum
+{
+    public class AddCommentDto
+    {
+    }
+}
diff --git a/Marco.Pms.Model/Dtos/Forum/CreateTicketDto.cs b/Marco.Pms.Model/Dtos/Forum/CreateTicketDto.cs
new file mode 100644
index 0000000..25967ec
--- /dev/null
+++ b/Marco.Pms.Model/Dtos/Forum/CreateTicketDto.cs
@@ -0,0 +1,6 @@
+namespace Marco.Pms.Model.Dtos.Forum
+{
+    public class CreateTicketDto
+    {
+    }
+}
diff --git a/Marco.Pms.Model/Dtos/Forum/ForumAttachmentDto.cs b/Marco.Pms.Model/Dtos/Forum/ForumAttachmentDto.cs
new file mode 100644
index 0000000..d392c4e
--- /dev/null
+++ b/Marco.Pms.Model/Dtos/Forum/ForumAttachmentDto.cs
@@ -0,0 +1,12 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace Marco.Pms.Model.Dtos.Forum
+{
+    public class ForumAttachmentDto
+    {
+    }
+}
diff --git a/Marco.Pms.Model/Forum/TicketAttachment.cs b/Marco.Pms.Model/Forum/TicketAttachment.cs
new file mode 100644
index 0000000..af776ae
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketAttachment.cs
@@ -0,0 +1,21 @@
+using Microsoft.AspNetCore.Mvc.ModelBinding.Validation;
+using System.ComponentModel.DataAnnotations.Schema;
+
+namespace Marco.Pms.Model.Forum
+{
+
+    public class TicketAttachment
+    {
+        public Guid Id { get; set; }
+        public Guid TicketId { get; set; }
+        [ValidateNever]
+        [ForeignKey(nameof(TicketId))]
+        public TicketForum? Ticket { get; set; }
+        public Guid CommentId { get; set; }
+        [ValidateNever]
+        [ForeignKey(nameof(CommentId))]
+        public TicketComment? TicketComment { get; set; }
+        public string FileName { get; set; } = string.Empty;
+        public Guid FileId { get; set; }
+    }
+}
diff --git a/Marco.Pms.Model/Forum/TicketComment.cs b/Marco.Pms.Model/Forum/TicketComment.cs
new file mode 100644
index 0000000..7ed0e67
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketComment.cs
@@ -0,0 +1,27 @@
+using Marco.Pms.Model.Entitlements;
+using Microsoft.AspNetCore.Mvc.ModelBinding.Validation;
+using System.ComponentModel.DataAnnotations.Schema;
+using System.ComponentModel;
+
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketComment
+    {
+        public Guid Id { get; set; }
+        public Guid TicketId { get; set; }
+        public Guid AuthorId { get; set; }
+        public string MessageText { get; set; } = string.Empty;
+        public DateTime SentAt { get; set; }
+        public Guid? ParentMessageId { get; set; } // For threaded replies
+
+        public ICollection<TicketAttachment>? Attachments { get; set; }
+
+        [DisplayName("TenantId")]
+        public int TenantId { get; set; }
+
+        [ValidateNever]
+        [ForeignKey(nameof(TenantId))]
+        public Tenant? Tenant { get; set; }
+
+    }
+}
diff --git a/Marco.Pms.Model/Forum/TicketForum.cs b/Marco.Pms.Model/Forum/TicketForum.cs
new file mode 100644
index 0000000..b46bd10
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketForum.cs
@@ -0,0 +1,44 @@
+using Marco.Pms.Model.Entitlements;
+using Microsoft.AspNetCore.Mvc.ModelBinding.Validation;
+using System.ComponentModel.DataAnnotations.Schema;
+using System.ComponentModel;
+
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketForum
+    {
+        public Guid Id { get; set; }
+        public string Subject { get; set; } = string.Empty;
+        public string Description { get; set; } = string.Empty;
+        public Guid StatusId { get; set; }
+        [ValidateNever]
+        [ForeignKey(nameof(StatusId))]
+        public TicketStatusMaster? TicketStatusMaster { get; set; }
+        public Guid TypeId { get; set; }         // QualityIssue, HelpDesk, Feedback
+        [ValidateNever]
+        [ForeignKey(nameof(TypeId))]
+        public TicketTypeMaster? TicketTypeMaster { get; set; }
+        public Guid CreatedById { get; set; }
+        public DateTime CreatedAt { get; set; }
+        public Guid? LinkedActivityId { get; set; } // task or project ID
+
+        public ICollection<TicketComment>? Comments { get; set; } 
+        public ICollection<TicketAttachment>? Attachments { get; set; }
+
+        public Guid PriorityId { get; set; }
+        [ValidateNever]
+        [ForeignKey(nameof(PriorityId))]
+        public TicketPriorityMaster? Priority { get; set; }
+
+        public ICollection<TicketTag>? Tags { get; set; }
+
+
+        [DisplayName("TenantId")]
+        public int TenantId { get; set; }
+
+        [ValidateNever]
+        [ForeignKey(nameof(TenantId))]
+        public Tenant? Tenant { get; set; }
+    }
+
+}
diff --git a/Marco.Pms.Model/Forum/TicketPriorityMaster.cs b/Marco.Pms.Model/Forum/TicketPriorityMaster.cs
new file mode 100644
index 0000000..eed4c84
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketPriorityMaster.cs
@@ -0,0 +1,19 @@
+using System;
+using System.Collections.Generic;
+using System.Linq;
+using System.Text;
+using System.Threading.Tasks;
+
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketPriorityMaster
+    {
+        public Guid Id { get; set; }
+        public string Name { get; set; } // e.g., Low, Medium, High, Critical
+        public int Level { get; set; } // 1 = Low, 2 = Medium...
+        public string? ColorCode { get; set; }
+        public bool IsDefault { get; set; }
+        public Guid TenantId { get; set; }
+    }
+
+}
diff --git a/Marco.Pms.Model/Forum/TicketStatusMaster.cs b/Marco.Pms.Model/Forum/TicketStatusMaster.cs
new file mode 100644
index 0000000..1dfab31
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketStatusMaster.cs
@@ -0,0 +1,13 @@
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketStatusMaster
+    {
+        public Guid Id { get; set; }
+        public string Name { get; set; } = string.Empty; // e.g., "Open", "In Progress"
+        public string? Description { get; set; }
+        public string? ColorCode { get; set; } // e.g., "#FF0000"
+        public bool IsDefault { get; set; } // true for system defaults
+        public Guid TenantId { get; set; } // or nullable if global
+    }
+
+}
diff --git a/Marco.Pms.Model/Forum/TicketTag.cs b/Marco.Pms.Model/Forum/TicketTag.cs
new file mode 100644
index 0000000..08f5248
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketTag.cs
@@ -0,0 +1,12 @@
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketTag
+    {
+        public Guid TicketId { get; set; }
+        public TicketForum Ticket { get; set; }
+
+        public Guid TagId { get; set; }
+        public TicketTagMaster Tag { get; set; }
+    }
+
+}
diff --git a/Marco.Pms.Model/Forum/TicketTagMaster.cs b/Marco.Pms.Model/Forum/TicketTagMaster.cs
new file mode 100644
index 0000000..7815c57
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketTagMaster.cs
@@ -0,0 +1,12 @@
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketTagMaster
+    {
+        public Guid Id { get; set; }
+        public string Name { get; set; } = string.Empty; // e.g., "Bug", "UI", "Urgent"
+        public string? ColorCode { get; set; }
+        public Guid TenantId { get; set; }
+        public bool IsDefault { get; set; }
+    }
+
+}
diff --git a/Marco.Pms.Model/Forum/TicketTypeMaster.cs b/Marco.Pms.Model/Forum/TicketTypeMaster.cs
new file mode 100644
index 0000000..0516ec9
--- /dev/null
+++ b/Marco.Pms.Model/Forum/TicketTypeMaster.cs
@@ -0,0 +1,12 @@
+namespace Marco.Pms.Model.Forum
+{
+    public class TicketTypeMaster
+    {
+        public Guid Id { get; set; }
+        public string Name { get; set; } = string.Empty; // e.g., "Quality Issue"
+        public string? Description { get; set; }
+        public bool IsDefault { get; set; } // true for system defaults
+        public Guid TenantId { get; set; }
+    }
+
+}
diff --git a/Marco.Pms.Model/ViewModels/Forum/ForumTicketVM.cs b/Marco.Pms.Model/ViewModels/Forum/ForumTicketVM.cs
new file mode 100644
index 0000000..aa83753
--- /dev/null
+++ b/Marco.Pms.Model/ViewModels/Forum/ForumTicketVM.cs
@@ -0,0 +1,6 @@
+namespace Marco.Pms.Model.ViewModels.Forum
+{
+    public class ForumTicketVM
+    {
+    }
+}
diff --git a/Marco.Pms.Services/Controllers/ForumController.cs b/Marco.Pms.Services/Controllers/ForumController.cs
new file mode 100644
index 0000000..8b45d4f
--- /dev/null
+++ b/Marco.Pms.Services/Controllers/ForumController.cs
@@ -0,0 +1,73 @@
+using Marco.Pms.DataAccess.Data;
+using Marco.Pms.Model.Authentication;
+using Marco.Pms.Model.Dtos.Forum;
+using Marco.Pms.Model.Dtos.Util;
+using Marco.Pms.Model.Industries;
+using Marco.Pms.Model.Utilities;
+using MarcoBMS.Services.Helpers;
+using MarcoBMS.Services.Service;
+using Microsoft.AspNetCore.Identity;
+using Microsoft.AspNetCore.Mvc;
+
+namespace Marco.Pms.Services.Controllers
+{
+    [ApiController]
+    [Route("api/[controller]")]
+    public class ForumController : ControllerBase
+    {
+        private readonly UserManager<IdentityUser> _userManager;
+        private readonly ApplicationDbContext _context;
+        private readonly JwtSettings _jwtSettings;
+        private readonly RefreshTokenService _refreshTokenService;
+        private readonly IEmailSender _emailSender;
+        private readonly IConfiguration _configuration;
+        private readonly EmployeeHelper _employeeHelper;
+        //string tenentId = "1";
+        public ForumController(UserManager<IdentityUser> userManager, ApplicationDbContext context, JwtSettings jwtSettings, RefreshTokenService refreshTokenService,
+            IEmailSender emailSender, IConfiguration configuration, EmployeeHelper employeeHelper)
+        {
+            _userManager = userManager;
+            _jwtSettings = jwtSettings;
+            _refreshTokenService = refreshTokenService;
+            _emailSender = emailSender;
+            _configuration = configuration;
+            _employeeHelper = employeeHelper;
+            _context = context;
+        }
+
+        [HttpPost("tickets")]
+        public async Task<IActionResult> CreateNewTicket([FromBody] CreateTicketDto createTicketDto)
+        {           
+            return NotFound(ApiResponse<object>.ErrorResponse("Industry not found.", "Industry not found.", 404));
+        }
+        
+        [HttpPost("tickets/{id}/comment")]
+        public async Task<IActionResult> AddComment([FromBody] AddCommentDto addCommentDto)
+        {           
+            return NotFound(ApiResponse<object>.ErrorResponse("Industry not found.", "Industry not found.", 404));
+        }
+
+        [HttpPost("tickets/{id}/attachments")]
+        public async Task<IActionResult> UploadAttachments([FromBody] ForumAttachmentDto forumAttachmentDto)
+        {
+            return NotFound(ApiResponse<object>.ErrorResponse("Industry not found.", "Industry not found.", 404));
+        }
+
+        [HttpPatch("tickets/{id}/status")]
+        public async Task<IActionResult> UpdateTicketStatus([FromBody] InquiryDto inquiryDto)
+        {
+            return NotFound(ApiResponse<object>.ErrorResponse("Industry not found.", "Industry not found.", 404));
+        }
+        [HttpGet("tickets/{id}")]
+        public async Task<IActionResult> GetTicketDetail(Guid id)
+        {
+            return NotFound(ApiResponse<object>.ErrorResponse("Industry not found.", "Industry not found.", 404));
+        }
+
+        [HttpGet("tickets")]
+        public async Task<IActionResult> ListTickets([FromBody] InquiryDto inquiryDto)
+        {
+            return NotFound(ApiResponse<object>.ErrorResponse("Industry not found.", "Industry not found.", 404));
+        }
+    }
+}
diff --git a/Marco.Pms.Services/Program.cs b/Marco.Pms.Services/Program.cs
index 6f45552..71a7555 100644
--- a/Marco.Pms.Services/Program.cs
+++ b/Marco.Pms.Services/Program.cs
@@ -96,6 +96,10 @@ builder.Services.AddDbContext<ApplicationDbContext>(options =>
 {
     options.UseMySql(connString, ServerVersion.AutoDetect(connString));
 });
+builder.Services.AddDbContext<ForumDbContext>(options =>
+{
+    options.UseMySql(connString, ServerVersion.AutoDetect(connString));
+});
 
 builder.Services.AddMemoryCache();